Home > Support > Warranty Policy

During the warranty period, if any problem, we will make every effort to provide you with satisfactory services. To ensure you receive your full product warranty benefits, please read the following parts carefully:

We certify as below:

Warranty Period:
The warranty period of the Crop Covers is 2 years from the date of delivery on the bill of the loading.

Warranty Range: 
All products are sold by JOYEYOU:
A) Supply various consumable materials;
B) Periodically carry out inspection by email or telephone calls and provide advice and maintenance;
C) Defective parts can be free changed or compensate the expenses of unused year.
D) Lifetime maintenance will be provided after the 5 year warranty period expires.

Warranty range doesn’t include the following:
The cost of the wearing parts is not covered in the warranty;
The damage caused by irrational installing and using.
The damage caused by man-made.
The damage caused by use of chlorine or sulfur based chemicals.
The damage caused by force majeure such as flood, fire, earthquake, etc.
Do not repair failures caused by physical damage, improper operation, unauthorized changes to the product, and attempt to repair or other natural or manmade disasters.

For any finding, please contact the following numbers: +0086 13510690757

Social media

Alphine Power
Contact:David Bao
Tel: +0086 13510690757
E-mail: david@alphine-power.com
Address: Kaiyuan Area, Changsha Town, Kaiping, Guangdong, China